Privacy T&C | Create Space for you

CREATE SPACE FOR YOU is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, telephone numbers and date of birth.

This Personal Information is obtained in many ways including by telephone, by email or via our website. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time by contacting us in writing.

When we collect Personal Information, we will where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in circumstances including the following:

Third parties where you consent to the use or disclosure; and
Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

CREATE SPACE FOR YOU will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy, please contact us via the contact section on our website.

Currency of Material

The Material is current only at the time it is placed on this website. CREATE SPACE FOR YOU its related entities and their respective directors, officers, employees and agents are under no obligation to update the Material or correct any inaccuracy which may become apparent later.

Unless expressly stated to the contrary, CREATE SPACE FOR YOU owns copyright in all Material. CREATE SPACE FOR YOU grants you permission to reproduce hard copies of the Material for your personal use only, provided each page carries the words ‘© CREATE SPACE FOR YOU ‘. All other rights are reserved to CREATE SPACE FOR YOU. You must not do anything to modify or add to the Material.

Virus Warning

CREATE SPACE FOR YOU Ltd does not represent or warrant that any files or software obtained from or through this site are free from computer viruses or defects. To the extent permitted by law, CREATE SPACE FOR YOU excludes all liability for any loss or damage (including consequential loss) in relation to any use of such files or software.

CREATE SPACE FOR YOU, ABN 81 340 051 791 (we, our or us) provides services, which may include but is not limited to coaching and mentoring, mindfulness, meditation, energy awareness and yoga (Sessions).

By making a booking for a Session with us (Booking) and paying for that Session, you agree to be bound by the terms and conditions for Sessions set out below (Terms). It is your responsibility to review these Terms prior to making a Booking.

Bookings

You may make a Booking in accordance with the booking process and price communicated to you. In making a Booking, you agree that:

you are over 18 years of age;
you must pay the price for your Booking by cash or direct debit within 7 days of the Session;
Booking prices may be subject to change at any time and at our sole discretion.

Refunds & Cancellation

We do not provide refunds once you have paid for your Session. However, if you provide us with a minimum of 24 hours’ notice prior to the Session you will be able to reschedule your Session. We reserve the right to charge a minimal administrative fee for any such rescheduling.

Right to Reschedule

We reserve the right to reschedule your Session due to unforeseen circumstances such as our illness. In the event that we reschedule your Session under this clause, we will do so with no further cost to you and will use best endeavours to reschedule at a time and date that is convenient to you.

Recording

If you wish to record the Session, you must first seek permission from us. Permission to record is entirely at our discretion and may be withheld for any reason.

Your Conduct During the Session, you agree that you will:

behave in an appropriate manner towards us, with decency and respect; and
attend your Session punctually.

We may temporarily or permanently suspend the Session if we deem your conduct or behaviour to be inappropriate at our sole discretion, and no refund will be provided if your Session is terminated under these circumstances.

Limitation of Liability

We cannot guarantee you will be satisfied with the accuracy, content or outcome of your Session. When you request, pay for and attend a Session you acknowledge and agree that we do not guarantee that the Session will meet your requirements, that any intended or hoped for result or outcome will be achieved from the Session and that we are not liable for any death, personal injury, damage, expense, liability or other loss that results from a Session or actions you take following a Session.

Subject to the below, any condition or warranty which would otherwise be implied in these Terms are excluded. Our liability for breach of a guarantee conferred by the Australian Consumer Law is limited, in the case of services, to any one of the following as determined by us:

the supplying of the services again; or
the payment of the cost of having the services supplied again.

If there is a problem with the Session or our services caused by a breach of these Terms by us (Omission), and you have notified us within 24 hours, then to the maximum extent permitted by law our liability arising from, or in connection with, the Omission will be limited to the face value of the booking purchased by you.

Disclaimer

You agree for us to carry out your Session on the following basis:

we do not guarantee any specific outcomes with respect to our Session, or that you will be satisfied with what you are told during your Session;
we will gain insight to your life. The Session provided to you is for guidance only rather than any other type of advice; and
what you decide to do with the information provided during a Session is entirely at your discretion and we have no liability for your actions following a Session. Any questions that we answer for you should never be regarded as medical, legal, financial, psychological, business or accounting advice (Professional Advice). If the Session brings up any of those issues for which you need Professional Advice, we recommend you seek the advice from a relevant qualified professional.

Mindfulness, Meditation and Yoga

While mindfulness, meditation and yoga can be beneficial for many people, it may not be suitable for everyone. For participation in a session/class you agree:

You are medically fit to participate in the activities that form part of the class.
You accept full responsibility for your own physical and mental health and the ways in which they may be impacted by the class.
You have consulted medical professional if you have knowledge of any pre-existing medical conditions or injuries and have been cleared to participate in the class
You acknowledge that it is your responsibility to choose your participation
You acknowledge that your participation is at your own risk, and indemnify and release other parties, from any loss or damage that may arise as a result of your participation in the class including (but not limited to) damage to property, injury (whether minor or serious), health complications or the aggravation of an existing condition.
You acknowledge that you have read, understood, and agree to be bound by these terms.

Entire Agreement

These Terms contain the entire understanding and agreement between us in respect of its subject matter.

Severance

If any provision of these Terms are held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in this Terms.

Jurisdiction

These Terms are governed by the laws of Queensland, Australia.